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Dealing with complaints against the Council

Tailored mediation: offering Councils an alternative dispute resolution service

From time to time, Councils receive complaints about their service.  With the emphasis on settling complaints locally, a Council may decide that a complaint would better be reviewed externally and we have undertaken work for Birmingham City Council in this respect.  

We will give an objective assessment of a case history, upon which the Council can then base its response to the complainant.

Contact us to find out more, or choose from the options below:

Outsourcing/assistance with document preparation

Dealing with planning applications on behalf of Councils

Appeal work for Local Authorities

Assisting with planning control enforcement

Why not give us a call? +44 (0) 121 744 5511

 

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